METHODS OF COMMUNICATION
Methods of Communication
There are various ways we communicate. We can talk to each
other, write messages, or use non-verbal cues in formal or informal situations,
both inside and outside of organizations. Let's explore these methods more
simply.
1. Verbal Communication
- Talking:
When we speak with others, it's called verbal communication. It helps us
understand each other better, and we get instant feedback. We can use
things like hand gestures, facial expressions, and our tone of voice to
make our message clear.
2. Written Communication
- Writing:
Written communication is when we send messages in writing. It leaves a
permanent record and helps us communicate organized information. However,
we don't get instant feedback, and it can be less personal.
3. Non-Verbal Communication
- Using
Gestures: Sometimes, we communicate without words. For example, we
might give a thumbs-up to show approval.
- Facial
Expressions: Our faces can express feelings like happiness, anger, or
confusion.
- Body
Language: How we move, sit, or stand can convey messages.
- Tone
of Voice: The way we say something, like being kind or firm, matters.
- Personal
Space: How close or far we stand from others can say something.
- Time:
The timing of our communication can carry meaning, like being punctual.
- Formal Communication: This is planned and organized communication that follows set channels. For instance, team meetings where everyone discusses tasks is formal. It may take more time but leaves a clear record.
- Informal Communication: Informal communication is casual. It happens in personal or even formal settings. When team members chat casually about a meeting afterward, it's informal. It's less structured but still valuable for building relationships and sharing ideas.
- Internal and External Communication
Internal Communication: When we communicate within an
organization, like with our colleagues or teams, it's internal communication.
It can be both formal (like official memos) or informal (like chatting at the
coffee machine).
External Communication: When we talk to people outside
our organization, it's external communication. It's always formal because
people outside the organization may use our words later.
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